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Money transfers & apps

Complaint 15077470 Optum Bank

Explained
Company
Optum Bank
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
Texas 77004
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 4, 2025Complaint received
  2. Aug 4, 2025Sent to Optum Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Optum Bank complaints about lost or stolen money order

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Money transfers & appsLost or stolen money orderALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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