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Money transfers & apps

Complaint 31173001 Optum Bank

Explained
Company
Optum Bank
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
Alabama 35756
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 27, 2026Complaint received
  2. Oct 27, 2026Sent to Optum Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Optum Bank complaints about lost or stolen money order

ReceivedAboutIssueStateAnswerOn time
Aug 4, 2025Money transfers & appsLost or stolen money orderTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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