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Case file

Student loans

Complaint 15118142 College Guidance Resources

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
California 91942
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 6, 2025Complaint received
  2. Aug 6, 2025Sent to College Guidance Resources
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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