Bank · complaint record
College Guidance Resources complaints
Filed under College Guidance Resources LLC
Consumers have filed 2 complaints about College Guidance Resources since 2025, none in the last 12 months. It answered 100% on time and closed 50% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- -
Since January 2025
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Aug 6, 2025
College Guidance Resources complaints by month
The busiest month was January 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How College Guidance Resources answered all time
- Closed with monetary relief150%
- Closed with explanation150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What College Guidance Resources complaints are about
Top College Guidance Resources problems
Inside "Dealing with your lender or servicer"
- Received bad information about your loan 1
College Guidance Resources compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | College Guidance ResourcesBank accounts | - | 0 | - |
Compare side by side: College Guidance Resources vs Bancfirst · College Guidance Resources vs Banner · College Guidance Resources vs Customers Bancorp · College Guidance Resources vs RBC Bank
What people say about College Guidance Resources
All experiencesNo experiences with College Guidance Resources yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest College Guidance Resources complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 6, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 28, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
Questions about College Guidance Resources
How many complaints does College Guidance Resources have?
College Guidance Resources has 2 complaints on record since January 2025, including 0 in the last 12 months and 0 in the last 30 days.
Does College Guidance Resources respond to complaints?
Yes. College Guidance Resources answered 100% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with College Guidance Resources?
The most common problems are dealing with your lender or servicer (1), problem with a lender or other company charging your account (1).
Is College Guidance Resources legit?
College Guidance Resources is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is College Guidance Resources legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against College Guidance Resources?
Complain to College Guidance Resources in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most College Guidance Resources complaints come from?
Most come from California (1), Iowa (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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