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Money transfers & apps

Complaint 15236257 Novo Platform

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Texas 75212
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
No
  1. Aug 12, 2025Complaint received
  2. Sep 4, 2025Sent to Novo Platform (23 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Novo Platform complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Apr 29, 2024Money transfers & appsMoney was not available when promisedTXExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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