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Case file

Prepaid & gift cards

Complaint 15305953 Commerce Bank

Explained
Product
Prepaid card · Payroll card
From
Missouri 65201
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 15, 2025Complaint received
  2. Aug 15, 2025Sent to Commerce Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Commerce Bank complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Feb 5, 2019Prepaid & gift cardsUnexpected or other feesSCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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