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Money transfers & apps

Complaint 15320087 KeyBank

Explained
Company
KeyBank
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Oregon 97301
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 15, 2025Complaint received
  2. Sep 4, 2025Sent to KeyBank (20 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More KeyBank complaints about unauthorized transactions or other transaction problem

ReceivedAboutIssueStateAnswerOn time
Sep 8, 2026Money transfers & appsUnauthorized transactions or other transaction problemOHExplainedYes
Aug 24, 2026Money transfers & appsUnauthorized transactions or other transaction problemOHExplainedYes
Apr 19, 2026Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes
Apr 3, 2026Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes
Oct 3, 2025Money transfers & appsUnauthorized transactions or other transaction problemWAExplainedYes
Jun 22, 2025Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes
Nov 3, 2024Money transfers & appsUnauthorized transactions or other transaction problemOHMoney backYes
Oct 23, 2024Money transfers & appsUnauthorized transactions or other transaction problemNYFixedYes
Apr 1, 2024Money transfers & appsUnauthorized transactions or other transaction problemWAMoney backYes
Aug 5, 2021Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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