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Auto loans & leases

Complaint 15369882 Credit Control

Explained
Product
Vehicle loan or lease · Lease
Detail
Termination fees or other problem when ending the lease early
From
Ohio 44077
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 19, 2025Complaint received
  2. Sep 26, 2025Sent to Credit Control (38 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Credit Control complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
Jul 8, 2025Auto loans & leasesProblems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finishedFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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