Debt collector · complaint record
Credit Control complaints
Filed under Credit Control, LLC
Consumers have filed 4,473 complaints about Credit Control since 2020, 2,336 of them in the last 12 months (+127% on the year before). It answered 100% on time and closed 2% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed. It is the 21st most complained-about of 1,963 debt collectors this year.
Weak response record. How it works
- Complaints on record
- 4,473
- Last 12 months
- 2,336
- Answered on time
- 100%
- Closed with relief
- 2%
- Last 30 days
- 137
- Rank
- #21 of 1,963
Since January 2020
+127% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 11, 2026
Most complained-about debt collectors
Credit Control complaints by month
The busiest month was March 2026 (279 complaints). Complaints in the last 12 months are up 127% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Credit Control answered last 12 months
- Closed with non-monetary relief371.6%
- Closed with explanation2,29298.1%
- In progress70.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers1/401.6% closed with relief
- Complaint trend0/15+127% vs last year
What Credit Control complaints are about
Top Credit Control problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 1,101
- Debt was result of identity theft 417
- Debt was paid 204
- Debt was already discharged in bankruptcy and is no longer owed 37
Where Credit Control complaints come from
Most complaints: Texas (525), Florida (486), California (406), Georgia (339), New York (277).
Credit Control compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Harris & HarrisDebt collection | 71 | 2,862 | B |
| 2 | T.S. HoldingsDebt collection | 91 | 2,748 | A |
| 3 | Columbia Debt Recovery (Genesis)Debt collection | 66 | 2,728 | B |
| 4 | Sunrise Credit ServicesDebt collection | 50 | 2,629 | C |
| 5 | Credit ControlDebt collection | 46 | 2,336 | D |
| 6 | HW HoldingDebt collection | 75 | 2,115 | B |
| 7 | NCB Management ServicesDebt collection | 54 | 2,044 | C |
| 8 | Fair Collections & OutsourcingDebt collection | 50 | 1,865 | C |
Compare side by side: Credit Control vs Harris & Harris · Credit Control vs T.S. Holdings · Credit Control vs Columbia Debt Recovery · Credit Control vs Sunrise Credit Services
What people say about Credit Control
All experiencesNo experiences with Credit Control yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Credit Control complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 10, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Nov 10, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 10, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 10, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 9, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 9, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Nov 9, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
Questions about Credit Control
How many complaints does Credit Control have?
Credit Control has 4,473 complaints on record since January 2020, including 2,336 in the last 12 months and 137 in the last 30 days. That makes it number 67 of every company by complaints this year.
Does Credit Control respond to complaints?
Yes. Credit Control answered 100% of its complaints on time (within 15 days) and closed 2% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 46/100 (grade D).
What do people complain about most with Credit Control?
The most common problems are attempts to collect debt not owed (1,759), written notification about debt (710), false statements or representation (501).
Is Credit Control legit?
Credit Control is a real company with a public complaint record: consumers have complained about it 4,473 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Credit Control legit? for the signals, red flags and how to protect yourself.
Are complaints about Credit Control going up or down?
Up. There were 2,336 complaints in the last 12 months against 1,027 in the 12 before (+127%). See every month.
How do I file a complaint against Credit Control?
Complain to Credit Control in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Credit Control complaints come from?
Most come from Texas (525), Florida (486), California (406). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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