Case file
Payday & personal loans
Complaint 15411449 Citibank
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Personal line of credit
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 20, 2025Complaint received
- Aug 20, 2025Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about problem with additional add-on products or services
| Received | About | Issue | State | Answer | On time |
|---|
| May 12, 2026 | Payday & personal loans | Problem with additional add-on products or services | VT | Explained | Yes |
| Oct 22, 2025 | Payday & personal loans | Problem with additional add-on products or services | OH | Explained | Yes |
| Sep 20, 2024 | Payday & personal loans | Problem with additional add-on products or services | NY | Explained | Yes |
| Sep 20, 2024 | Payday & personal loans | Problem with additional add-on products or services | NY | Explained | Yes |
| Aug 29, 2024 | Payday & personal loans | Problem with additional add-on products or services | TX | Fixed | Yes |
| Jul 30, 2024 | Payday & personal loans | Problem with additional add-on products or services | TX | Fixed | Yes |
| May 28, 2024 | Payday & personal loans | Problem with additional add-on products or services | NY | Explained | Yes |
| Mar 26, 2024 | Payday & personal loans | Problem with additional add-on products or services | NC | Explained | Yes |
| Jun 29, 2023 | Payday & personal loans | Problem with additional add-on products or services | MI | Explained | Yes |
| Apr 29, 2023 | Payday & personal loans | Problem with additional add-on products or services | CA | Explained | Yes |
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