Case file
Payday & personal loans
Complaint 9642869 Citibank
Fixed- Product
- Payday loan, title loan, personal loan, or advance loan · Personal line of credit
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 30, 2024Complaint received
- Jul 30, 2024Sent to Citibank
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Citibank complaints about problem with additional add-on products or services
| Received | About | Issue | State | Answer | On time |
|---|
| May 12, 2026 | Payday & personal loans | Problem with additional add-on products or services | VT | Explained | Yes |
| Oct 22, 2025 | Payday & personal loans | Problem with additional add-on products or services | OH | Explained | Yes |
| Aug 20, 2025 | Payday & personal loans | Problem with additional add-on products or services | TX | Explained | Yes |
| Sep 20, 2024 | Payday & personal loans | Problem with additional add-on products or services | NY | Explained | Yes |
| Sep 20, 2024 | Payday & personal loans | Problem with additional add-on products or services | NY | Explained | Yes |
| Aug 29, 2024 | Payday & personal loans | Problem with additional add-on products or services | TX | Fixed | Yes |
| May 28, 2024 | Payday & personal loans | Problem with additional add-on products or services | NY | Explained | Yes |
| Mar 26, 2024 | Payday & personal loans | Problem with additional add-on products or services | NC | Explained | Yes |
| Jun 29, 2023 | Payday & personal loans | Problem with additional add-on products or services | MI | Explained | Yes |
| Apr 29, 2023 | Payday & personal loans | Problem with additional add-on products or services | CA | Explained | Yes |
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