Case file
Credit cards
Complaint 15525150 Current
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 26, 2025Complaint received
- Aug 26, 2025Sent to Current
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Current complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 17, 2026 | Credit cards | Closing your accountCompany closed your account | FL | In progress | Yes |
| Aug 5, 2026 | Credit cards | Closing your accountCompany closed your account | MO | Explained | No |
| Aug 4, 2026 | Credit cards | Closing your accountCompany closed your account | FL | Explained | Yes |
| Jul 30, 2026 | Credit cards | Closing your accountCan't close your account | MI | Explained | Yes |
| Jun 27, 2026 | Credit cards | Closing your accountCompany closed your account | NJ | Explained | Yes |
| Jun 9, 2026 | Credit cards | Closing your accountCompany closed your account | MI | Explained | Yes |
| May 18, 2026 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Apr 15, 2026 | Credit cards | Closing your accountCompany closed your account | OH | Explained | No |
| Feb 26, 2026 | Credit cards | Closing your accountCan't close your account | MI | Explained | Yes |
| Feb 18, 2026 | Credit cards | Closing your accountCompany closed your account | SC | Explained | Yes |
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