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Case file

Mortgages

Complaint 15557675 Concord Servicing

Explained
Product
Mortgage · Other type of mortgage
Detail
Fees charged
From
New Mexico 88012
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 27, 2025Complaint received
  2. Aug 27, 2025Sent to Concord Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Concord Servicing complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jul 11, 2025MortgagesTrouble during payment processPayment processNYExplainedYes
Nov 20, 2024MortgagesTrouble during payment processPaying off the loanGAExplainedYes
Dec 6, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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