Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Money transfers & apps

Complaint 15562372 Synchrony

Explained
Company
Synchrony
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
California 92545
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 26, 2025Complaint received
  2. Oct 15, 2025Sent to Synchrony (50 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Synchrony?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Synchrony's record

More Synchrony complaints about unauthorized transactions or other transaction problem

ReceivedAboutIssueStateAnswerOn time
Sep 3, 2026Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes
Aug 31, 2026Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
Aug 28, 2026Money transfers & appsUnauthorized transactions or other transaction problemSDExplainedYes
Aug 17, 2026Money transfers & appsUnauthorized transactions or other transaction problemOKExplainedYes
Jul 21, 2026Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
Jul 13, 2026Money transfers & appsUnauthorized transactions or other transaction problemPAExplainedYes
Jul 9, 2026Money transfers & appsUnauthorized transactions or other transaction problemTNExplainedNo
Jun 25, 2026Money transfers & appsUnauthorized transactions or other transaction problem-ExplainedYes
Jun 9, 2026Money transfers & appsUnauthorized transactions or other transaction problemMSIn progressYes
May 27, 2026Money transfers & appsUnauthorized transactions or other transaction problemMNExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience