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Crypto

Complaint 15711522 Kraken

Explained
Company
Kraken
Product
Money transfer, virtual currency, or money service · Virtual currency
From
Virginia 22202
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 4, 2025Complaint received
  2. Sep 4, 2025Sent to Kraken
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Kraken complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026CryptoMoney was not available when promised-ExplainedYes
Oct 30, 2026CryptoMoney was not available when promisedCAExplainedYes
Oct 30, 2026CryptoMoney was not available when promisedNCExplainedYes
Oct 30, 2026CryptoMoney was not available when promisedPAExplainedYes
Oct 30, 2026CryptoMoney was not available when promised-ExplainedYes
Oct 26, 2026CryptoMoney was not available when promisedCAExplainedYes
Oct 26, 2026CryptoMoney was not available when promisedTXExplainedYes
Oct 21, 2026CryptoMoney was not available when promisedPAExplainedYes
Oct 20, 2026CryptoMoney was not available when promisedALExplainedYes
Oct 19, 2026CryptoMoney was not available when promisedCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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