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Money transfers & apps

Complaint 15819468 American Express

Explained
Product
Money transfer, virtual currency, or money service · International money transfer
From
California 90005
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 9, 2025Complaint received
  2. Sep 11, 2025Sent to American Express (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Express complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Jun 10, 2026CryptoMoney was not available when promisedNYMoney backYes
May 25, 2026Money transfers & appsMoney was not available when promised-Money backYes
May 2, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
Feb 26, 2026Money transfers & appsMoney was not available when promisedNYMoney backYes
Feb 5, 2026Money transfers & appsMoney was not available when promisedGAMoney backYes
Jan 29, 2026Money transfers & appsMoney was not available when promisedPAExplainedYes
Nov 26, 2025Money transfers & appsMoney was not available when promisedNYMoney backNo
Oct 16, 2025Money transfers & appsMoney was not available when promisedCAMoney backYes
Jun 6, 2025Money transfers & appsMoney was not available when promisedWAExplainedYes
May 23, 2025Money transfers & appsMoney was not available when promised-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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