Case file
Money transfers & apps
Complaint 19117653 American Express
Explained- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 29, 2026Complaint received
- Jan 29, 2026Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about money was not available when promised
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 10, 2026 | Crypto | Money was not available when promised | NY | Money back | Yes |
| May 25, 2026 | Money transfers & apps | Money was not available when promised | - | Money back | Yes |
| May 2, 2026 | Money transfers & apps | Money was not available when promised | NY | Explained | Yes |
| Feb 26, 2026 | Money transfers & apps | Money was not available when promised | NY | Money back | Yes |
| Feb 5, 2026 | Money transfers & apps | Money was not available when promised | GA | Money back | Yes |
| Nov 26, 2025 | Money transfers & apps | Money was not available when promised | NY | Money back | No |
| Oct 16, 2025 | Money transfers & apps | Money was not available when promised | CA | Money back | Yes |
| Sep 9, 2025 | Money transfers & apps | Money was not available when promised | CA | Explained | Yes |
| Jun 6, 2025 | Money transfers & apps | Money was not available when promised | WA | Explained | Yes |
| May 23, 2025 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
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