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Money transfers & apps

Complaint 15877930 Plastiq

Explained
Company
Plastiq
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Texas XXXXX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 11, 2025Complaint received
  2. Sep 11, 2025Sent to Plastiq
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Plastiq complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Money transfers & appsMoney was not available when promisedCANo timely replyNo
Apr 25, 2026Money transfers & appsMoney was not available when promisedWYNo timely replyNo
Dec 1, 2022Money transfers & appsMoney was not available when promisedNYExplainedNo
Jun 15, 2022Money transfers & appsMoney was not available when promisedMIExplainedYes
Mar 18, 2022Money transfers & appsMoney was not available when promisedNYExplainedYes
Dec 6, 2021Money transfers & appsMoney was not available when promisedNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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