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Complaint log

Plastiq complaint log

The newest complaints about Plastiq, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Money transfers & appsMoney was not available when promisedCANo timely replyNo
Oct 19, 2026Money transfers & appsOther transaction problemCANo timely replyNo
Oct 15, 2026Money transfers & appsUnexpected or other fees-No timely replyNo
Sep 25, 2026Money transfers & appsOther service problemWANo timely replyNo
Apr 25, 2026Money transfers & appsMoney was not available when promisedWYNo timely replyNo
Apr 20, 2026Money transfers & appsOther service problemNJNo timely replyNo
Apr 12, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNCNo timely replyNo
Jan 9, 2026Money transfers & appsOther transaction problemNYExplainedYes
Dec 1, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledFLExplainedYes
Nov 20, 2025Debt relief & credit repairDidn't provide services promisedFLExplainedYes
Nov 11, 2025Money transfers & appsOther transaction problemNYExplainedYes
Sep 11, 2025Money transfers & appsMoney was not available when promisedTXExplainedYes
Aug 21, 2025Money transfers & appsOther transaction problemNYExplainedYes
Jul 17, 2025Money transfers & appsUnauthorized transactions or other transaction problemSCExplainedYes
Jan 25, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Dec 27, 2024Money transfers & appsConfusing or misleading advertising or marketingDCMoney backYes
Dec 25, 2024Money transfers & appsOther transaction problemPAMoney backYes
Jun 25, 2024Money transfers & appsProblem with customer serviceGAExplainedYes
Jun 15, 2024Money transfers & appsProblem with customer serviceGAExplainedYes
May 6, 2024Money transfers & appsOther transaction problemNYExplainedYes
Nov 16, 2023Money transfers & appsProblem with customer service-ExplainedYes
Nov 9, 2023Money transfers & appsOther transaction problemFLExplainedYes
Oct 27, 2023Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes
Mar 21, 2023Money transfers & appsFraud or scamVAExplainedNo
Feb 1, 2023Money transfers & appsOther transaction problemOHExplainedNo
Dec 1, 2022Money transfers & appsMoney was not available when promisedNYExplainedNo
Nov 30, 2022Money transfers & appsProblem with customer service-ExplainedNo
Nov 28, 2022Money transfers & appsOther transaction problemUTExplainedNo
Oct 29, 2022Money transfers & appsUnexpected or other feesCAExplainedYes
Sep 14, 2022Money transfers & appsUnauthorized transactions or other transaction problemAZExplainedYes
Sep 6, 2022Money transfers & appsOther transaction problemNCExplainedNo
Jul 8, 2022Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Jun 15, 2022Money transfers & appsMoney was not available when promisedMIExplainedYes
Apr 8, 2022Money transfers & appsOther transaction problemNYExplainedYes
Mar 18, 2022Money transfers & appsMoney was not available when promisedNYExplainedYes
Mar 14, 2022Money transfers & appsUnauthorized transactions or other transaction problemALExplainedYes
Mar 9, 2022Credit cardsOther features, terms, or problemsOther problemCAExplainedYes
Dec 20, 2021Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferMIExplainedYes
Dec 6, 2021Money transfers & appsMoney was not available when promisedNYExplainedYes
Sep 27, 2021CryptoFraud or scamCOExplainedYes
May 5, 2021Money transfers & appsManaging, opening, or closing your mobile wallet accountDCExplainedYes
Mar 26, 2021Money transfers & appsOther transaction problemGAFixedYes
Feb 24, 2021Money transfers & appsProblem with customer serviceMDMoney backYes
Nov 6, 2020Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementPAMoney backYes
Oct 4, 2020Money transfers & appsFraud or scamPAMoney backYes
May 15, 2020Money transfers & appsOther service problemPAFixedYes
Jun 6, 2019Money transfers & appsOther transaction problemCAMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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