Complaint 15920611 Exto

Explained

Company: Exto
Product: Checking or savings account · Checking account
Issue: Problem with a lender or other company charging your account
Detail: Transaction was not authorized
From: New York 10460
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Sep 13, 2025Complaint received
Nov 13, 2025Sent to Exto (61 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Exto complaints about problem with a lender or other company charging your account

Received	About	Issue	State	Answer	On time
Sep 14, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	PA	Explained	Yes
May 28, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	TX	Explained	Yes
Jan 28, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	FL	Explained	Yes
Jan 9, 2026	Bank accounts	Problem with a lender or other company charging your accountCan't stop withdrawals from your account	MO	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works