Case file
Money transfers & apps
Complaint 15973820 SoFi
Explained- Product
- Money transfer, virtual currency, or money service · Mobile or digital wallet
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 16, 2025Complaint received
- Sep 17, 2025Sent to SoFi (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SoFi complaints about trouble accessing funds in your mobile or digital wallet
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | NY | Explained | Yes |
| Oct 1, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | FL | Explained | Yes |
| Sep 16, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | VA | Explained | Yes |
| Aug 20, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | AL | Explained | Yes |
| Jul 9, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | TN | Explained | Yes |
| Jun 10, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | VA | Explained | Yes |
| Jun 1, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | NC | Explained | Yes |
| May 21, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | FL | Explained | Yes |
| Apr 2, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | DC | Explained | Yes |
| Sep 18, 2025 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | GA | Explained | Yes |
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