Case file
Mortgages
Complaint 15999857 First Horizon Bank
Fixed- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Trying to communicate with the company to fix an issue with the application process
- Filed by
- Phone
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Sep 17, 2025Complaint received
- Sep 17, 2025Sent to First Horizon Bank
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More First Horizon Bank complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| May 14, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | AR | Explained | Yes |
| Mar 2, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | NY | Explained | Yes |
| Sep 18, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | FL | Explained | Yes |
| Sep 16, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | FL | Explained | Yes |
| May 12, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | AR | Explained | Yes |
| Apr 22, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | FL | Explained | Yes |
| Jan 9, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | FL | Explained | Yes |
| Oct 12, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | AL | Explained | Yes |
| May 23, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OR | Explained | Yes |
| Apr 6, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | AR | Explained | Yes |
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