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Student loans

Complaint 16005934 Cloud Willis & Ellis

Explained
Product
Student loan · Federal student loan servicing
Detail
Don't agree with the fees charged
From
Tennessee 371XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Sep 17, 2025Complaint received
  2. Oct 22, 2025Sent to Cloud Willis & Ellis (35 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Cloud Willis & Ellis complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Sep 26, 2026Student loansDealing with your lender or servicerReceived bad information about your loanALNo timely replyNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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