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Debt collector · complaint record

Cloud Willis & Ellis complaints

Consumers have filed 15 complaints about Cloud Willis & Ellis since 2021, 3 of them in the last 12 months. It answered 33.3% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
15

Since April 2021

Last 12 months
3

new vs the year before

Answered on time
33.3%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Sep 26, 2026

Rank
#1,125 of 1,963

Most complained-about debt collectors

Cloud Willis & Ellis complaints by month

The busiest month was April 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Cloud Willis & Ellis answered all time

  • Closed with non-monetary relief16.7%
  • Closed with explanation1280%
  • Untimely response213.3%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Cloud Willis & Ellis complaints are about

  • Debt collection1067%
  • Student loans213%
  • Credit reporting213%
  • Debt relief & credit repair17%

Top Cloud Willis & Ellis problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 1
  • Debt was result of identity theft 1
  • Debt was paid 1

Where Cloud Willis & Ellis complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Alabama (7), Georgia (3), Florida (2), North Carolina (1), Tennessee (1).

Cloud Willis & Ellis compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Cloud Willis & EllisDebt collection-3new33.3%0%-

Compare side by side: Cloud Willis & Ellis vs Green Square · Cloud Willis & Ellis vs EMoneyUSA · Cloud Willis & Ellis vs Mullooly Jeffrey Rooney & Flynn · Cloud Willis & Ellis vs Credit World Services

What people say about Cloud Willis & Ellis

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Latest Cloud Willis & Ellis complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 26, 2026Student loansDealing with your lender or servicerReceived bad information about your loanALNo timely replyNo
Jul 23, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftGANo timely replyNo
Feb 5, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingALExplainedYes
Sep 17, 2025Student loansDealing with your lender or servicerDon't agree with the fees chargedTNExplainedYes
Aug 20, 2025Credit reportingIncorrect information on your reportAccount information incorrectALExplainedNo
Jan 15, 2025Debt relief & credit repairProblem with customer serviceGAExplainedYes
Aug 22, 2024Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialALExplainedNo
Jun 15, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Aug 11, 2023Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedNo
Mar 6, 2023Debt collectionAttempts to collect debt not owedDebt was paidFLFixedYes
Dec 2, 2022Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialALExplainedNo
Nov 23, 2022Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialALExplainedYes

Questions about Cloud Willis & Ellis

How many complaints does Cloud Willis & Ellis have?

Cloud Willis & Ellis has 15 complaints on record since April 2021, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.

Does Cloud Willis & Ellis respond to complaints?

Yes. Cloud Willis & Ellis answered 33.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Cloud Willis & Ellis?
Is Cloud Willis & Ellis legit?

Cloud Willis & Ellis is a real company with a public complaint record: consumers have complained about it 15 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cloud Willis & Ellis legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Cloud Willis & Ellis?

Complain to Cloud Willis & Ellis in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Cloud Willis & Ellis complaints come from?

Most come from Alabama (7), Georgia (3), Florida (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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