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Case file

Prepaid & gift cards

Complaint 16075182 Bright Capital

Explained
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble closing card
From
Mississippi 390XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 21, 2025Complaint received
  2. Oct 3, 2025Sent to Bright Capital (12 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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