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Complaint log

Bright Capital complaint log

The newest complaints about Bright Capital, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Oct 27, 2026Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Sep 24, 2026Debt relief & credit repairDidn't provide services promisedTXExplainedYes
Sep 15, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Sep 13, 2026Credit reportingImproper use of your reportReporting company used your report improperlyALExplainedYes
Sep 9, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNCMoney backYes
Sep 9, 2026Debt relief & credit repairConfusing or missing disclosuresNJExplainedYes
Sep 4, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Aug 18, 2026Payday & personal loansCharged fees or interest you didn't expectRIExplainedYes
Aug 6, 2026Payday & personal loansConfusing or misleading advertising or marketingOHExplainedYes
Aug 2, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountPAExplainedYes
Jul 28, 2026Money transfers & appsUnauthorized transactions or other transaction problemPAExplainedYes
Jul 28, 2026Payday & personal loansCan't contact lender or servicerPAExplainedYes
Jul 23, 2026Payday & personal loansCharged fees or interest you didn't expectKYExplainedYes
Jul 18, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedWAExplainedYes
Jul 14, 2026Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Jul 12, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMDExplainedYes
Jul 10, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedINExplainedYes
Jul 8, 2026Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes
Jul 4, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOKExplainedYes
Jul 2, 2026Bank accountsManaging an accountDeposits and withdrawalsIAExplainedYes
Jun 30, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
May 29, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountFLExplainedNo
May 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedNo
May 15, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedNo
May 10, 2026Debt relief & credit repairProblem with customer serviceCAExplainedNo
May 8, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOKExplainedNo
May 8, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedNo
May 4, 2026Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedNo
Apr 16, 2026Credit reportingProblem with fraud alerts or security freezesFLExplainedNo
Apr 15, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedNo
Apr 10, 2026Payday & personal loansCan't stop withdrawals from your bank accountMTExplainedNo
Apr 3, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMIExplainedYes
Apr 3, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNEExplainedNo
Mar 27, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Mar 23, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMNExplainedYes
Mar 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Feb 12, 2026Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeFLExplainedNo
Feb 9, 2026Credit reportingIncorrect information on your reportAccount status incorrectMAExplainedYes
Jan 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jan 21, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCOExplainedYes
Jan 20, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletMSExplainedYes
Dec 31, 2025Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Dec 20, 2025Debt relief & credit repairProblem with customer serviceDCExplainedYes
Dec 10, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletNYExplainedNo
Dec 3, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedVAExplainedYes
Nov 15, 2025Bank accountsClosing an accountFunds not received from closed accountPAExplainedYes
Nov 13, 2025Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Nov 13, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMDExplainedYes
Oct 26, 2025Payday & personal loansCan't stop withdrawals from your bank accountNYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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