Complaint 1619571 Schachter Portnoy

Explained

Company: Schachter Portnoy
Product: Student loan · Non-federal student loan
Issue: Dealing with my lender or servicer
Detail: Trouble with how payments are handled
From: Pennsylvania 17543
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Oct 22, 2015Complaint received
Oct 26, 2015Sent to Schachter Portnoy (4 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Schachter Portnoy complaints about dealing with my lender or servicer

Received	About	Issue	State	Answer	On time
Mar 9, 2016	Student loans	Dealing with my lender or servicerHaving problems with customer service	NJ	Explained	Yes
Nov 5, 2015	Student loans	Dealing with my lender or servicerReceived bad information about my loan	NJ	Explained	Yes
Sep 23, 2015	Student loans	Dealing with my lender or servicerReceived bad information about my loan	NJ	Explained	No
Apr 3, 2015	Student loans	Dealing with my lender or servicerTrouble with how payments are handled	NJ	Closed	Yes
Mar 3, 2015	Student loans	Dealing with my lender or servicerTrouble with how payments are handled	NJ	Explained	Yes
Mar 28, 2014	Student loans	Dealing with my lender or servicerNeed information about my balance/terms	NJ	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 6 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works