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Student loans

Complaint 784079 Schachter Portnoy

Explained
Product
Student loan · Non-federal student loan
Detail
Need information about my balance/terms
From
New Jersey 08033
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 28, 2014Complaint received
  2. Apr 10, 2014Sent to Schachter Portnoy (13 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Schachter Portnoy complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 9, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceNJExplainedYes
Nov 5, 2015Student loansDealing with my lender or servicerReceived bad information about my loanNJExplainedYes
Oct 22, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledPAExplainedYes
Sep 23, 2015Student loansDealing with my lender or servicerReceived bad information about my loanNJExplainedNo
Apr 3, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledNJClosedYes
Mar 3, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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