Case file
Credit cards
Complaint 16367144 First Citizens Bancshares
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 4, 2025Complaint received
- Oct 8, 2025Sent to First Citizens Bancshares (4 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More First Citizens Bancshares complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| May 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NC | Explained | Yes |
| Mar 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Mar 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Dec 17, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NY | Explained | Yes |
| Nov 1, 2025 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | NM | Explained | Yes |
| Sep 30, 2025 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | NM | Explained | Yes |
| Sep 5, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Aug 1, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Mar 26, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | SC | Explained | Yes |
| Jan 22, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PA | Explained | Yes |
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