Case file
Payday & personal loans
Complaint 1648040 Shellpoint Mortgage Servicing
Explained- Product
- Consumer Loan · Title loan
- Issue
- Can't contact lender
- From
- New Jersey XXXXX
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Nov 10, 2015Complaint received
- Nov 13, 2015Sent to Shellpoint Mortgage Servicing (3 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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