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Prepaid & gift cards

Complaint 16491837 Central Bancompany

Explained
Product
Prepaid card · General-purpose prepaid card
Detail
Charged for a purchase or transfer you did not make with the card
From
Missouri 63136
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 9, 2025Complaint received
  2. Nov 19, 2025Sent to Central Bancompany (41 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Central Bancompany complaints about problem with a purchase or transfer

ReceivedAboutIssueStateAnswerOn time
Dec 28, 2022Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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