Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Payday & personal loans

Complaint 16603766 U.S. Bank

Explained
Company
U.S. Bank
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
West Virginia 25285
Filed by
Postal mail · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 15, 2025Complaint received
  2. Oct 23, 2025Sent to U.S. Bank (8 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with U.S. Bank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See U.S. Bank's record

More U.S. Bank complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026Payday & personal loansProblem with the payoff process at the end of the loanKSFixedYes
Sep 2, 2026Payday & personal loansProblem with the payoff process at the end of the loanORFixedYes
Aug 12, 2026Payday & personal loansProblem with the payoff process at the end of the loanORExplainedYes
Oct 13, 2025Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Jun 27, 2025Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Jun 10, 2025Payday & personal loansProblem with the payoff process at the end of the loanORExplainedYes
Sep 26, 2024Payday & personal loansProblem with the payoff process at the end of the loanMOExplainedYes
May 28, 2024Payday & personal loansProblem with the payoff process at the end of the loanMIFixedYes
Feb 24, 2024Payday & personal loansProblem with the payoff process at the end of the loanFLFixedYes
Jan 24, 2024Payday & personal loansProblem with the payoff process at the end of the loanNCExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience