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Case file

Prepaid & gift cards

Complaint 16735740 Zip Co US

Explained
Company
Zip Co US
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble closing card
From
Wisconsin 538XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 21, 2025Complaint received
  2. Oct 21, 2025Sent to Zip Co US
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Zip Co US complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Dec 30, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardOHExplainedYes
Oct 13, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardLAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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