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Complaint log

Zip Co US complaint log

The newest complaints about Zip Co US, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Payday & personal loansProblem with additional add-on products or servicesTNExplainedYes
Nov 2, 2026Payday & personal loansProblem when making paymentsMIExplainedYes
Oct 30, 2026Payday & personal loansProblem when making paymentsNYIn progressYes
Oct 29, 2026Payday & personal loansStruggling to pay your loanCAIn progressYes
Oct 26, 2026Payday & personal loansGetting the loanNCExplainedYes
Oct 26, 2026Payday & personal loansProblem when making paymentsKYExplainedYes
Oct 23, 2026Payday & personal loansGetting the loanIAExplainedYes
Oct 20, 2026Payday & personal loansGetting the loanINExplainedYes
Oct 19, 2026Payday & personal loansGetting the loanNYExplainedYes
Oct 18, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Oct 18, 2026Credit cardsProblem when making paymentsProblem during payment processAZExplainedYes
Oct 18, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardMDExplainedYes
Oct 16, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Oct 15, 2026Payday & personal loansGetting the loanFLExplainedYes
Oct 15, 2026Payday & personal loansStruggling to pay your loanPAExplainedYes
Oct 14, 2026Payday & personal loansProblem when making paymentsNYExplainedNo
Oct 12, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Oct 9, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXIn progressYes
Oct 9, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Oct 8, 2026Money transfers & appsUnauthorized transactions or other transaction problemPAExplainedYes
Oct 7, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Oct 6, 2026Payday & personal loansProblem when making paymentsOHIn progressYes
Oct 4, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Oct 3, 2026Payday & personal loansProblem when making paymentsTNExplainedYes
Oct 3, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Oct 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Oct 1, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Oct 1, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Oct 1, 2026Payday & personal loansProblem when making paymentsFLIn progressYes
Sep 27, 2026Payday & personal loansProblem when making paymentsORExplainedYes
Sep 25, 2026Payday & personal loansCharged fees or interest you didn't expectWAExplainedYes
Sep 23, 2026Payday & personal loansProblem when making paymentsINExplainedYes
Sep 23, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Sep 23, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Sep 22, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferFLIn progressYes
Sep 22, 2026Payday & personal loansProblem when making paymentsOHIn progressYes
Sep 22, 2026Payday & personal loansProblem when making paymentsCOExplainedYes
Sep 21, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Sep 21, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Sep 20, 2026Credit cardsTrouble using your cardCan't use card to make purchasesILExplainedYes
Sep 18, 2026Payday & personal loansCharged fees or interest you didn't expectNCExplainedYes
Sep 18, 2026Debt collectionAttempts to collect debt not owedDebt was paidAZExplainedYes
Sep 18, 2026Payday & personal loansProblem with additional add-on products or servicesPAExplainedYes
Sep 17, 2026Payday & personal loansGetting the loanNYExplainedYes
Sep 17, 2026Payday & personal loansGetting the loanALExplainedYes
Sep 17, 2026Payday & personal loansCharged fees or interest you didn't expectNVIn progressYes
Sep 16, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Sep 15, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingAZExplainedYes
Sep 14, 2026Payday & personal loansProblem with additional add-on products or servicesNJExplainedYes
Sep 12, 2026Payday & personal loansConfusing or missing disclosuresCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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