Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Payday & personal loans

Complaint 16742274 USAA

Explained
Company
USAA
Product
Payday loan, title loan, personal loan, or advance loan · Personal line of credit
From
Ohio 43031
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 22, 2025Complaint received
  2. Oct 22, 2025Sent to USAA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with USAA?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See USAA's record

More USAA complaints about problem with additional add-on products or services

ReceivedAboutIssueStateAnswerOn time
Mar 9, 2026Payday & personal loansProblem with additional add-on products or servicesNCExplainedYes
Nov 19, 2025Payday & personal loansProblem with additional add-on products or servicesWAFixedYes
Oct 2, 2025Payday & personal loansProblem with additional add-on products or servicesGAFixedYes
May 26, 2025Payday & personal loansProblem with additional add-on products or servicesGAFixedYes
Dec 20, 2024Payday & personal loansProblem with additional add-on products or servicesCTExplainedYes
Dec 11, 2024Payday & personal loansProblem with additional add-on products or servicesNJExplainedYes
Jun 14, 2024Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
May 23, 2024Payday & personal loansProblem with additional add-on products or servicesMDFixedYes
Aug 2, 2018Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Apr 25, 2018Payday & personal loansProblem with additional add-on products or servicesIDExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience