Case file
Payday & personal loans
Complaint 2885513 USAA
Explained- Product
- Payday loan, title loan, or personal loan · Installment loan
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Apr 25, 2018Complaint received
- Apr 25, 2018Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about problem with additional add-on products or services
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 9, 2026 | Payday & personal loans | Problem with additional add-on products or services | NC | Explained | Yes |
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| May 26, 2025 | Payday & personal loans | Problem with additional add-on products or services | GA | Fixed | Yes |
| Dec 20, 2024 | Payday & personal loans | Problem with additional add-on products or services | CT | Explained | Yes |
| Dec 11, 2024 | Payday & personal loans | Problem with additional add-on products or services | NJ | Explained | Yes |
| Jun 14, 2024 | Payday & personal loans | Problem with additional add-on products or services | TX | Explained | Yes |
| May 23, 2024 | Payday & personal loans | Problem with additional add-on products or services | MD | Fixed | Yes |
| Aug 2, 2018 | Payday & personal loans | Problem with additional add-on products or services | TX | Explained | Yes |
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