Case file
Auto loans & leases
Complaint 16750252 USAA
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Loan opened without my consent or knowledge
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 22, 2025Complaint received
- Oct 22, 2025Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about getting a loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | MO | Explained | Yes |
| Oct 21, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | TX | Explained | Yes |
| Oct 1, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | NC | Explained | Yes |
| Sep 30, 2026 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | FL | Explained | Yes |
| Sep 9, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | SC | Explained | Yes |
| Aug 8, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | CA | Explained | Yes |
| Jul 24, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | CA | Explained | Yes |
| Jun 9, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | GA | Explained | Yes |
| Jun 7, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | GA | Explained | Yes |
| May 29, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | KY | Explained | Yes |
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