Case file
Money transfers & apps
Complaint 1676206 Netspend
Explained- Product
- Money transfers · Domestic (US) money transfer
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Nov 30, 2015Complaint received
- Dec 4, 2015Sent to Netspend (4 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Netspend complaints about money was not available when promised
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 10, 2025 | Crypto | Money was not available when promised | GA | Explained | Yes |
| Jun 30, 2025 | Crypto | Money was not available when promised | GA | Explained | Yes |
| Mar 15, 2025 | Money transfers & apps | Money was not available when promised | OH | Explained | Yes |
| Oct 30, 2024 | Crypto | Money was not available when promised | OK | Explained | Yes |
| Jun 3, 2024 | Money transfers & apps | Money was not available when promised | IN | Explained | No |
| Apr 29, 2024 | Money transfers & apps | Money was not available when promised | WA | Explained | No |
| Apr 17, 2023 | Money transfers & apps | Money was not available when promised | NC | Explained | Yes |
| Jan 23, 2023 | Money transfers & apps | Money was not available when promised | TX | Explained | Yes |
| Oct 17, 2018 | Money transfers & apps | Money was not available when promised | CA | Explained | Yes |
| Oct 16, 2018 | Money transfers & apps | Money was not available when promised | MD | Explained | Yes |
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