Case file
Mortgages
Complaint 16762997 SoFi
Fixed- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Confusing or misleading advertising or marketing
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Oct 22, 2025Complaint received
- Oct 22, 2025Sent to SoFi
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More SoFi complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | OH | Explained | Yes |
| Sep 9, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | TX | Explained | Yes |
| Aug 5, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | TX | Explained | Yes |
| Jul 8, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | MD | Explained | Yes |
| Jun 13, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | OH | Explained | Yes |
| Jun 11, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | CA | Explained | Yes |
| May 30, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | SC | Explained | Yes |
| May 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | PA | Money back | Yes |
| May 23, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | FL | Explained | Yes |
| May 21, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | IN | Explained | Yes |
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