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Money transfers & apps

Complaint 16965329 HSBC

Explained
Company
HSBC
Product
Money transfer, virtual currency, or money service · Foreign currency exchange
From
New York 10011
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 1, 2025Complaint received
  2. Nov 1, 2025Sent to HSBC
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More HSBC complaints about incorrect exchange rate

ReceivedAboutIssueStateAnswerOn time
Nov 6, 2024Money transfers & appsIncorrect exchange rateUTExplainedYes
Feb 25, 2021Money transfers & appsIncorrect exchange rateHIExplainedYes
Jan 3, 2019Money transfers & appsIncorrect exchange ratePAExplainedYes
Apr 24, 2018Money transfers & appsIncorrect exchange rateFLExplainedYes
May 25, 2017Money transfers & appsIncorrect exchange rateNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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