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Money transfers & apps

Complaint 17078040 Citizens Bank

Explained
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Pennsylvania 15216
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 6, 2025Complaint received
  2. Nov 6, 2025Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citizens Bank complaints about unauthorized transactions or other transaction problem

ReceivedAboutIssueStateAnswerOn time
Oct 25, 2026Money transfers & appsUnauthorized transactions or other transaction problemVTIn progressYes
Oct 22, 2026Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Aug 26, 2026Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
Aug 11, 2026Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes
Jul 27, 2026Money transfers & appsUnauthorized transactions or other transaction problemNYMoney backYes
May 24, 2026Money transfers & appsUnauthorized transactions or other transaction problemMAMoney backYes
Apr 20, 2026Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Jan 14, 2026Money transfers & appsUnauthorized transactions or other transaction problemPAExplainedYes
Dec 10, 2025Money transfers & appsUnauthorized transactions or other transaction problemNJExplainedYes
Nov 17, 2025Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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