Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Auto loans & leases

Complaint 1721911 SunTrust

Explained
Company
SunTrust
Product
Consumer Loan · Vehicle loan
From
Maryland 20706
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company chooses not to provide a public response
  1. Dec 30, 2015Complaint received
  2. Jan 5, 2016Sent to SunTrust (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with SunTrust?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See SunTrust's record

More SunTrust complaints about problems when you are unable to pay

ReceivedAboutIssueStateAnswerOn time
Feb 21, 2017Auto loans & leasesProblems when you are unable to payTXExplainedYes
Dec 29, 2016Payday & personal loansProblems when you are unable to payFLExplainedYes
Dec 15, 2016Auto loans & leasesProblems when you are unable to payMDExplainedYes
Oct 31, 2016Auto loans & leasesProblems when you are unable to payFLExplainedYes
Aug 6, 2016Auto loans & leasesProblems when you are unable to payFLExplainedYes
Mar 10, 2016Auto loans & leasesProblems when you are unable to payNCExplainedYes
Nov 5, 2015Payday & personal loansProblems when you are unable to payNCClosedYes
Nov 4, 2015Auto loans & leasesProblems when you are unable to payDEExplainedYes
Jun 19, 2015Auto loans & leasesProblems when you are unable to payFLExplainedYes
May 1, 2015Auto loans & leasesProblems when you are unable to payNVExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience