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Student loans

Complaint 17250121 Texas Guaranteed

Explained
Product
Student loan · Federal student loan servicing
Detail
Don't agree with the fees charged
From
New York 10590
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Nov 14, 2025Complaint received
  2. Nov 14, 2025Sent to Texas Guaranteed
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Texas Guaranteed complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Sep 9, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanMIExplainedYes
May 18, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedMIExplainedYes
Mar 23, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Feb 4, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Jan 19, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Jan 12, 2026Student loansDealing with your lender or servicerProblem with customer serviceKYExplainedYes
Dec 10, 2025Student loansDealing with your lender or servicerProblem with customer serviceTXExplainedYes
Oct 3, 2025Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Sep 6, 2025Student loansDealing with your lender or servicerReceived bad information about your loanSCExplainedYes
Aug 17, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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