Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Money transfers & apps

Complaint 17256561 Upgrade

Explained
Company
Upgrade
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Texas 77407
Filed by
Phone · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 14, 2025Complaint received
  2. Nov 14, 2025Sent to Upgrade
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Upgrade?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Upgrade's record

More Upgrade complaints about unauthorized transactions or other transaction problem

ReceivedAboutIssueStateAnswerOn time
Dec 5, 2025Money transfers & appsUnauthorized transactions or other transaction problemNEExplainedYes
Sep 24, 2025Money transfers & appsUnauthorized transactions or other transaction problemTXExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience