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Case file

Money transfers & apps

Complaint 17775223 Upgrade

Explained
Company
Upgrade
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Nebraska 691XX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 5, 2025Complaint received
  2. Dec 5, 2025Sent to Upgrade
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Upgrade complaints about unauthorized transactions or other transaction problem

ReceivedAboutIssueStateAnswerOn time
Nov 14, 2025Money transfers & appsUnauthorized transactions or other transaction problemTXExplainedYes
Sep 24, 2025Money transfers & appsUnauthorized transactions or other transaction problemTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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