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Mortgages

Complaint 17304061 Valley National Bancorp

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
New York 109XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 17, 2025Complaint received
  2. Nov 17, 2025Sent to Valley National Bancorp
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Valley National Bancorp complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 20, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNJExplainedYes
Sep 18, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNJExplainedYes
Aug 18, 2026MortgagesTrouble during payment processPayment processNJExplainedYes
Aug 2, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedNo
Jul 23, 2026MortgagesTrouble during payment processPayment processNJExplainedYes
Jan 8, 2026MortgagesTrouble during payment processPayment processNJExplainedYes
Dec 18, 2025MortgagesTrouble during payment processPayment processNJExplainedYes
Nov 1, 2025MortgagesTrouble during payment processPayment processNJExplainedYes
Oct 29, 2025MortgagesTrouble during payment processPayment processNJExplainedYes
Aug 20, 2025MortgagesTrouble during payment processPayment processNJExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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