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Complaint log

Valley National Bancorp complaint log

The newest complaints about Valley National Bancorp, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNJExplainedYes
Oct 27, 2026Credit cardsClosing your accountCompany closed your accountNJExplainedYes
Oct 21, 2026Bank accountsManaging an accountProblem accessing accountNJExplainedYes
Oct 20, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNJExplainedYes
Oct 20, 2026Credit reportingProblem with fraud alerts or security freezesNYExplainedYes
Oct 13, 2026Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Oct 8, 2026Bank accountsManaging an accountBanking errorsFLExplainedYes
Oct 5, 2026Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Oct 5, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 3, 2026Bank accountsManaging an accountBanking errorsFLExplainedYes
Sep 23, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Sep 20, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedOKExplainedYes
Sep 18, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNJExplainedYes
Sep 18, 2026Bank accountsManaging an accountProblem using a debit or ATM cardFLExplainedYes
Sep 18, 2026Credit reportingImproper use of your reportReport provided to employer without your written authorizationNYExplainedYes
Sep 16, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedOKExplainedYes
Sep 11, 2026Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes
Sep 4, 2026Money transfers & appsIncorrect exchange rateVAExplainedYes
Sep 2, 2026Bank accountsClosing an accountCan't close your accountNHExplainedYes
Sep 1, 2026Bank accountsClosing an accountCan't close your accountNJExplainedYes
Aug 31, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNJExplainedYes
Aug 29, 2026Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Aug 22, 2026Bank accountsManaging an accountDeposits and withdrawalsNJExplainedYes
Aug 18, 2026MortgagesTrouble during payment processPayment processNJExplainedYes
Aug 18, 2026Money transfers & appsFraud or scamFLExplainedYes
Aug 14, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNJExplainedYes
Aug 4, 2026Auto loans & leasesManaging the loan or leaseBilling problemNJExplainedYes
Aug 2, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedNo
Jul 25, 2026Bank accountsProblem caused by your funds being lowLate or other feesNYExplainedYes
Jul 23, 2026MortgagesTrouble during payment processPayment processNJExplainedYes
Jul 22, 2026Money transfers & appsFraud or scamFLExplainedYes
Jul 22, 2026Bank accountsManaging an accountCashing a checkNJExplainedYes
Jul 14, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNJMoney backYes
Jul 11, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountNJExplainedYes
Jul 7, 2026Money transfers & appsFraud or scamFLExplainedYes
Jul 6, 2026Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes
Jun 30, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNJExplainedYes
Jun 29, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNJExplainedYes
Jun 22, 2026Payday & personal loansCan't contact lender or servicerIDExplainedYes
Jun 15, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Jun 8, 2026Bank accountsManaging an accountDeposits and withdrawals-ExplainedYes
Jun 7, 2026Bank accountsOpening an accountUnable to open an accountNYExplainedYes
Jun 6, 2026Bank accountsManaging an accountDeposits and withdrawalsNJExplainedYes
May 26, 2026Bank accountsClosing an accountCompany closed your accountGAExplainedYes
May 24, 2026Credit reportingProblem with fraud alerts or security freezesNYExplainedYes
May 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
May 22, 2026Bank accountsManaging an accountProblem accessing accountFLExplainedYes
May 14, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
May 8, 2026Bank accountsProblem caused by your funds being lowLate or other feesNJExplainedYes
May 2, 2026Credit cardsOther features, terms, or problemsOther problemNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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