Case file
Mortgages
Complaint 17382084 Broker Solutions
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Payment process
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint is the result of an isolated error
- Nov 20, 2025Complaint received
- Nov 20, 2025Sent to Broker Solutions
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Broker Solutions complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NV | Explained | Yes |
| Oct 21, 2026 | Mortgages | Trouble during payment processPayment process | AL | Explained | Yes |
| Oct 15, 2026 | Mortgages | Trouble during payment processPayment process | FL | Explained | Yes |
| Sep 23, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IA | Explained | Yes |
| Sep 21, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | MO | Explained | Yes |
| Sep 18, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | MN | Explained | No |
| Sep 16, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MN | Explained | Yes |
| Sep 9, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MN | Explained | Yes |
| Sep 4, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | FL | Explained | Yes |
| Aug 31, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NH | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.