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Complaint log

Broker Solutions complaint log

The newest complaints about Broker Solutions, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingOKExplainedYes
Oct 31, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processWIExplainedYes
Oct 28, 2026MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Oct 26, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingMIExplainedYes
Oct 26, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNVExplainedYes
Oct 23, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Oct 22, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Oct 21, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingNCExplainedYes
Oct 21, 2026MortgagesTrouble during payment processPayment processALExplainedYes
Oct 20, 2026Debt relief & credit repairConfusing or missing disclosuresILExplainedYes
Oct 19, 2026MortgagesIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Oct 15, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingOKExplainedYes
Oct 15, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Oct 13, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingFLExplainedYes
Oct 13, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuILExplainedYes
Oct 13, 2026Credit reportingIncorrect information on your reportAccount information incorrectOKExplainedYes
Oct 13, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresALExplainedYes
Oct 9, 2026MortgagesClosing on a mortgageDelays with the closing processKYExplainedYes
Oct 9, 2026MortgagesClosing on a mortgageSetting up an escrow account for taxes and insuranceCAMoney backYes
Oct 8, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMNExplainedYes
Oct 6, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Oct 4, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Sep 30, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Sep 29, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMNExplainedYes
Sep 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processPAExplainedYes
Sep 25, 2026MortgagesClosing on a mortgageFees or costs after closingCAExplainedYes
Sep 23, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanIAExplainedYes
Sep 22, 2026MortgagesClosing on a mortgageDelays with the closing processNMExplainedYes
Sep 21, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyMOExplainedYes
Sep 20, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processNYExplainedYes
Sep 19, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Sep 18, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyMNExplainedNo
Sep 16, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMNExplainedYes
Sep 16, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresSCExplainedYes
Sep 16, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processTXExplainedYes
Sep 15, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Sep 15, 2026MortgagesProblem with a company's investigation into an existing problemProblem with personal statement of disputeCAExplainedYes
Sep 12, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Sep 11, 2026MortgagesStruggling to pay mortgageForeclosureOHExplainedYes
Sep 9, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMNExplainedYes
Sep 9, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMOExplainedYes
Sep 7, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processCAExplainedYes
Sep 4, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Sep 4, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAExplainedYes
Sep 4, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Sep 3, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingORExplainedYes
Sep 2, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Sep 2, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMAExplainedYes
Aug 31, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNHExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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