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Case file

Mortgages

Complaint 17394566 Commerce Bank

Explained
Product
Mortgage · Conventional home mortgage
Detail
Confusing or misleading advertising or marketing
From
Missouri 63123
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 19, 2025Complaint received
  2. Nov 20, 2025Sent to Commerce Bank (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Commerce Bank complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Feb 26, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMOExplainedYes
Jul 3, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalOKExplainedYes
Sep 17, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMOExplainedYes
Sep 6, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMOExplainedYes
Aug 9, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsMOExplainedYes
Oct 12, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageMOExplainedYes
Jul 9, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMOExplainedYes
May 12, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCOExplainedYes
Dec 5, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageMOExplainedYes
May 15, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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